We specialise in VoIP, Interactive Voice Response (IVR), and Call Center systems based on the Asterisk Open Source IP PBX/IVR software and provide on-site services in Montreal / Ottawa areas as well as the rest of Canada.
As certified dCAP consultants we bring a unique combination of knowledge and experience:
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We have multiple years of experience in installing, configuring, and maintaining IP PBX systems based on Asterisk software;
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We know what it takes to put together a highly reliable VoIP combined with analog lines service network that spans various locations and countries.
Possible consulting projects that we can help you with might include:
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business PBX systems for offices with anything from 4 to 50 extensions;
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Spanish inbound/outbound call center that outsources calls to Columbia;
- integration of Asterisk VoIP technology with other systems such
a Customer Relationship Management (SugarCRM for instance) to make them
more efficient;
- setting up and using predictive dialer to to call clients in succession from a database through a web-client, and display a script for the agent to read with fields like name, address, etc. filled-in;
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an Interactive Voice Response (IVR) system for a prepaid credit card company that enables their customers to check on their balance and credit available; and
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a calling card system that enables customers to place long distance calls for a fraction of the cost.
Please contact us today for a free quote to discuss how we might help you with your VoIP, Asterisk, or IVR project at 514.907.3192 / 888.KOVAS4S.