You are here:  SolutionsVoIP SolutionsOffice PBX     March 14, 2010
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Office IP PBX
Kovasys Inc. can configure and deliver a custom IP PBX with the business-class features you need for a lot less than proprietary solutions. On-site installations in Montreal and Ottawa areas in less than 2 business days; 2-5 days in the rest of Canada and US.

aastra_9133i.jpgWe can provide you with a business-class IP PBX systems with a rich set of PBX features including Auto-Attendant, Direct Inward Dialling, Call Conferencing, Agent Queuing, and Voice Mail for less than you expect.

Advantages of VoIP:
  • cheaper telephone charges: Save up to 80% -  particularly beneficial for internal communication and foreign calls
  • move office and make telephone calls immediately without any hassles
  • be reachable when you're not at your desk - receive calls when absent

Advantages of our IP PBX systems:
  • open standards means a wide range of business-class phone sets are supported without being locked-in to a single vendor now or in the future
  • business-class features with extensibility and flexibility that cannot be achieved with traditional switching products
  • fast delivery (most components are kept in stock -- custom PBX systems are delivered 48 hours after order)
  • lower costs than traditional alternatives (IP PBX systems for between $100 and $500 per extension whereas typical PBX systems can run between $500 to $1000 per extension)

Functionalities

Open Source VoIP Solution is a very malleable tool that can address a wide range of needs:

standard PBX functionality such:

  • call forward (busy, no answer, unconditional)
  • caller ID
  • call transfer (announced and blind)
  • three-way calling
  • visual call waiting
  • do not disturb
  • music on hold, music on transfer
  • call parking
  • call pickup
  • Direct Inward Dialling (DID)
  • multiple call appearances
  • speed dial
  • group call pickup

advanced PBX functions such as:

  • automated attendant with multiple menu levels, time-of-day changes, and staff directory
  • DISA with multiple passwords and detailed accounting
  • dial-by-name office directory
  • phrase editor
  • voice mail with message waiting indicator
  • find me/follow me
  • multiple extension ring
  • remote (off-premise) extensions
  • flexible/dynamic dial plans
  • conference rooms with up to fifty participants
  • Automatic Call Distribution (ACD, aka Agent Call Queueing)

Interactive Voice Response (IVR) and Computer/Telephony Integration (CTI) functions such as:
  • database query/update through touch-tone phones (e.g. data collection, book renewal, time clock, polling, etc. by telephone)
  • intelligent call screening (e.g. those with technical support contracts forwarded to on-call technician)


Contact us today for a free proposal based on your specific requirements by calling us at 514.907.3192 / 888.KOVAS4S or filling out contact us form.


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