In this role you will insure end user adherence to corporate IT Standards, by solving technical problems in a timely manner.
Basically on a day to day basis you will respond to telephone calls, email and personnel requests for technical support from the company's employees.
- Strong knowledge of hardware and software
- Experience with end-user trouble shooting techniques
- Awareness of, and interest for current technologies
To make a difference be :
- Able to communicate really well
- Work independently and prioritize multiple tasks