We are looking for a Senior Systems Analyst for our client downtown Montreal.
Responsibilities:
Learn and understand the lines of business and major customers’ service needs;
Gather and analyze systems and integration requirements;
Drive consensus on requirements between internal and external parties;
Identify and recommend solutions on how requirements can be met;
Perform business analysis and write business requirements, functional specifications, data conversion documents, test plans, and training material;
Work closely with Development team to provide guidance, explain business requirements, context, and design to be implemented;
Execute test plans and data integrity checks to ensure that solutions meet requirements;
Manage project plans, scope, timelines, milestones and issues;
Perform process automation via scripting, macros, database queries;
Required Skills and Knowledge:
Excellent verbal and written communication skills;
Fluency in English. French is a strong asset;
Initiative, taking ownership of tasks, and completing tasks with minimal supervision;
Strong analytical skills. Ability to identify and resolve critical issues as they arise;
Proficiency with MS Office suite of applications;
General understanding of TCP/IP and networking;
Programming knowledge a plus;
Database knowledge a plus
Required Experience:
Minimum of 3-5 years experience in Information Systems (IS) or Information Technology (IT);
Bachelor's degree in a related field is a strong asset;
Experience performing business analysis and producing implementation plans;
Experience with network management, ticketing, inventory, provisioning, CRM, and other OSS systems a definite plus;